Refund policy

We offer an exchange only policy.

Postage is the responsibility of the customer and will not be reimbursed.

Exchanges
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused (free of perfume, alterations, body odor, etc.) and in the same condition that you received it. It must also be in the original packaging with all tags attached. Your item will be inspected to ensure that it meets the exchange criteria. Once the inspection is complete, you will be informed of the exchange acceptance status.

To complete your return, we require a receipt or proof of purchase.

Exchange (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: P.O. Box 343, Freeport NY 11520, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.